Deliver process improvements. Every week.

Achieving operational excellence in large organizations is a pain. Discover a new way to optimize employee productivity 5x faster. No frustrating changes to processes or systems needed.

What other corporate innovators say

We’ve already closed 3 deals without a POC thanks to our Demostack Sandbox. It’s accelerating our deals through the funnel - and at a higher ACV.
Robert Mayar
Founder of the company
We’ve already closed 3 deals without a POC thanks to our Demostack Sandbox. It’s accelerating our deals through the funnel - and at a higher ACV.
Robert Mayar
Founder of the company
We’ve already closed 3 deals without a POC thanks to our Demostack Sandbox. It’s accelerating our deals through the funnel - and at a higher ACV.
Robert Mayar
Founder of the company

Delivering operational excellence is tough. We understand.

Changing processes and systems is often slow and political

You need to coordinate with many stakeholders, manage dependencies across departments, and handle sensitive poltical situations with care. IT wants to help, but struggles to provide it in budget or in time.

🐌 HQ and SteerCo finally approved! 🥳
When can we start? 🗓️
❌ No IT capacity until 2025 ... and...
it would cost >150% more than budgeted ... 😱

This creates Digital Friction, kills productivity and causes frustration

Your employees struggle with many complex IT systems, switching screens and manually re-entering data. Up to 84% of daily tasks are wasteful and error-prone.

In total, up to 25% of your total FTE capacity is wasted

Digital Friction has a compounding effect on your operational teams and departments, resulting in higher costs, diminished customer experience, and negative impact on your KPIs.

Optimize how your employees' actually work

Matterway is a novel way to optimize how employees actually perform their daily work on your existing IT systems. Gain up to 84% of productivity rapidly, without needing IT changes.

Eliminate frustrating steps with real time automation

Let Matterway handle unnecessary steps so that your employees can focus on what really matters
Navigate across screens, systems & documents
Remove copy pasting and generate documents
Look up contextually relevant data automatically

Provide real-time guidance to enhance quality & compliance

Support employees in key moments to reduce errors, cut through the clutter, and simplify decision making
Guide users with smart checklists & rules
Pre-fill forms and validate inputs dynamically
Visualize data and recommend next steps

Collaborate seamlessly on optimizing workflows

Matterway's integrated platform makes it easy to improve work together with your employees.
Record and document how users actually work
Design and validate optimizations together
Go live rapidly with ready made components

Schedule a strategy call to accelerate your transformation today

Designed to deliver unprecedented speed

Matterway is a new UX + Automation layer in the browser. It lets you simplify workflows without needing to change your existing IT systems underneath.
Easy to implement
Our unique retro-fitting technology makes optimizing existing workflows fast and effortless
Easy to operate
Designed to let employees, process managers and developers collaborate to ship optimizations quickly
Easy to scale
Works with any browser based application, API or document. Optimize any process, on any system.

Lead your department towards a true culture of continuous improvement

Matterway's collaborative platform connects business goals, transformation teams, operational teams, and developers. Break down silos and instill a powerful culture of continuous improvement from the ground up.
A group of people having a board meeting
Feel the autonomy
No more politics, dependencies, approvals or waiting for scarce IT resources. Optimize what you need, whenever you need it.
Turn critics into fans
Collaborate with your employees to improve how they work. Co-design solutions to maximize their ownership and buy-in.
Accelerate change
Deliver a continuous stream of fast improvements regularly, and realize real benefits for your colleagues and your bottom line.

Getting started with Matterway

1. Strategy Call
Assess where friction is limiting your team’s productivity and how Matterway could help.
2. Proof of Value
Set up an initial fast-moving project to test simplifying a single task to prove immediate impact.
3. Impact Roadmap
Prioritize high-impact opportunities across your team that align with your productivity goals.
4. Build & Learn
Build your first assistants hands-on while learning to deliver improvements independently.
5. Repeat & Scale
Develop a pipeline of improvements and deliver them continuously and at scale.

Get in touch with one of our experts to accelerate your transformation today

Got questions? We're here to help!

Still have some questions?
Reach out via our website chat, or schedule a strategy call with us
What is Matterway?

Matterway is a software-based platform to optimise manual processes with the help of intelligent & interactive assistants.

The Matterway Assistant supports the end-user in real-time through intelligent guidance and automation, so that tasks and process flows are completed as specified, and executed with maximum effectiveness and efficiency.

The Matterway Assistant can be implemented without requiring changes to the underlying processes and systems. The Matterway Platform contains no-code tools for process improvement professionals to capture existing workflows and prototype new Assistants quickly, low-code tools for developers to quickly build Assistants, and analytics tools for management to supervise performance of Matterway Assistants.

What do I need to have in place to work with Matterway?

Departments that benefit the most from Matterway work on web-based software suites and have standardized processes that are not due to change within the following year. An established process improvement mindset inside the organization or department is also beneficial.

Does Matterway work with my specific software?

Matterway is a software-agnostic tool. It can help you complete tasks faster in any web-based software (like Successfactors or Ariba) and the Microsoft Office Suite. Additionally, Matterway can interact with any system that exposes an API. For any additional questions regarding compatibility, reach out to one of our experts, via our website chat or the ‘Book a strategy call’ button.

To which extent do I need to involve my IT?

IT involvement is minimal for a Matterway project compared to traditional change projects. IT departments are only required for the following:

1. Providing access for Matterway to the systems that employees use for their tasks, as well as test data and test users

2. Deploying the Matterway assistant to the employee’s workstations one time per workstation or user

How is Matterway different from RPA?

RPA and Matterway are both non-invasive technologies that can be rapidly implemented. There is some overlap between the two, but their approach is fundamentally different as they are tailored for different use cases. RPA aims to automate simple tasks so the employee does not need to do them anymore. Matterway, on the other hand, is aimed at simplifying tasks in which human decision-making is still required so that it is easier and faster to perform.

What kind of work can Matterway improve?

While Matterway can be applied to any task performed on web-based solutions, the platform is specifically tailored to support operational teams and departments. Matterway provides the most value to departments with many transactional and standardized daily tasks. You can find use cases we improve in our ‘Solutions’ section.

How can I be sure that there is enough digital friction?

At the start of our project, we perform an extensive friction assessment for your department to identify where friction occurs, how it impacts productivity, and how Matterway can solve it. Based on the assessment, we provide you with a tangible impact roadmap to prioritize and define which improvements should be delivered to provide immediate and quantifiable value.

Which team members should I involve in using Matterway?

The Matterway platform has tools for several types of users. Operational teams primarily use the Assistant to simplify their daily tasks. Secondly, there is a comprehensive toolkit for process improvement professionals, incl. the no-code Designer, that is used to design Assistants quickly. Lastly, Matterway has a software development kit (SDK) for developers to polish and fine-tune Assistants to make them robust for day-to-day usage. If you have developers yourself, we can onboard them quickly. If you don’t, Matterway can do the development for you.

Is Matterway secure?

Matterway is designed with enterprise-grade data security in mind. Assistants run on the local machine of the employee, and data from your systems does not leave your corporate network. No customer data is ever stored outside your corporate network during development.

How is Matterway different from Digital Adoption?

Digital Adoption is a non-invasive technology similar to Matterway designed for a different use case. Digital Adoption is often aimed at ‘occasional’ or ‘new’ users to teach them how to use software they aren’t familiar with. Matterway is aimed at ‘power users’ - operational teams that perform similar tasks each day.