No overhauls needed, only better results.
Matterway works within your current apps andsystems, requiring minimal changes, and ensuring ITsecurity. With easy deployment, IT teams can quicklyshift focus to more impactful work.
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An interactive, contextual overlay designed to provide real-time intelligent guidance and automation across your applications – helping your organization get the job done faster and more accurately.
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The Matterway Platform offers a full suite of tools for managing the lifecycle of Matterway Skills, from design to deployment, ensuring continuous optimization of business processes with an implementation lifecycle of just 2-4 weeks.
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A powerful visual tool that allows you to effortlessly design and prototype Skills without needing to write code.
A robust SDK providing low-code options for building and customizing Skills, empowering developers to extend capabilities as needed.
Enables PEX and Operations to manage releases independently while maintaining IT security and compliance. This agile setup allows IT to focus on strategic initiatives as Operations addresses immediate needs.
Matterway overlays onto any web application, creating macro-like tools that simplify manual tasks and boost efficiency, all without requiring API integrations or system changes. It allows users to execute "Skills" –designed to optimize everyday tasks by providing intelligent user guidance and automation in real-time.
Deploy Matterway quickly with minimal disruption. New Skills can be designed and deployed in just 2-4 weeks. The intuitive control panel allows for easy management, while over-the-air updates keep everything current without the need for IT rollouts.
Matterway's installation is straightforward, with deployment managed via a simple .msi file and configuration handled through Windows Registry keys.
Deploy Matterway quickly with minimal disruption. New Skills can be designed and deployed in just 2-4 weeks. The intuitive control panel allows for easy management, while over-the-air updates keep everything current without the need for IT rollouts.
Matterway's installation is straightforward, with deployment managed via a simple .msi file and configuration handled through Windows Registry keys.
Matterway fits seamlessly into your existing security framework, ensuring that no sensitive data leaves your network. By adhering to GDPR and TISAX standards, Matterway provides peace of mind for IT security teams. You can confidently approve Matterway, knowing it maintains the highest levels of data protection without compromising your architecture.
With Matterway, you can continue driving your key projects forward without being bogged down by routine operational requests. Matterway empowers operations to handle everyday tasks independently, effectively reducing the volume of support requests. This decoupling allows you to focus on developing major updates and enhancements, knowing that Matterway has the smaller, repetitive tasks covered.
Matterway allows you to respond to operational needs quickly, delivering fast solutions through its flexible Skills. This means you can meet internal demands more effectively, keeping your internal customers happy and engaged. By offloading routine tasks to Matterway, you can allocate more resources to strategic initiatives and build stronger partnerships with your internal teams.
Read our IT onboarding guide to see if Matterway is a fit for your organization.
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Optimize tasks, cut down support requests,and keep your systems as they are
Matterway is a software-based platform to optimise manual processes with the help of intelligent & interactive assistants.
The Matterway Assistant supports the end-user in real-time through intelligent guidance and automation, so that tasks and process flows are completed as specified, and executed with maximum effectiveness and efficiency.
The Matterway Assistant can be implemented without requiring changes to the underlying processes and systems. The Matterway Platform contains no-code tools for process improvement professionals to capture existing workflows and prototype new Assistants quickly, low-code tools for developers to quickly build Assistants, and analytics tools for management to supervise performance of Matterway Assistants.
Departments that benefit the most from Matterway work on web-based software suites and have standardized processes that are not due to change within the following year. An established process improvement mindset inside the organization or department is also beneficial.
Matterway is a software-agnostic tool. It can help you complete tasks faster in any web-based software (like Successfactors or Ariba) and the Microsoft Office Suite. Additionally, Matterway can interact with any system that exposes an API. For any additional questions regarding compatibility, reach out to one of our experts, via our website chat or the ‘Book a strategy call’ button.
IT involvement is minimal for a Matterway project compared to traditional change projects. IT departments are only required for the following:
1. Providing access for Matterway to the systems that employees use for their tasks, as well as test data and test users
2. Deploying the Matterway assistant to the employee’s workstations one time per workstation or user
RPA and Matterway are both non-invasive technologies that can be rapidly implemented. There is some overlap between the two, but their approach is fundamentally different as they are tailored for different use cases. RPA aims to automate simple tasks so the employee does not need to do them anymore. Matterway, on the other hand, is aimed at simplifying tasks in which human decision-making is still required so that it is easier and faster to perform.
While Matterway can be applied to any task performed on web-based solutions, the platform is specifically tailored to support operational teams and departments. Matterway provides the most value to departments with many transactional and standardized daily tasks. You can find use cases we improve in our ‘Solutions’ section.
At the start of our project, we perform an extensive friction assessment for your department to identify where friction occurs, how it impacts productivity, and how Matterway can solve it. Based on the assessment, we provide you with a tangible impact roadmap to prioritize and define which improvements should be delivered to provide immediate and quantifiable value.
The Matterway platform has tools for several types of users. Operational teams primarily use the Assistant to simplify their daily tasks. Secondly, there is a comprehensive toolkit for process improvement professionals, incl. the no-code Designer, that is used to design Assistants quickly. Lastly, Matterway has a software development kit (SDK) for developers to polish and fine-tune Assistants to make them robust for day-to-day usage. If you have developers yourself, we can onboard them quickly. If you don’t, Matterway can do the development for you.
Matterway is designed with enterprise-grade data security in mind. Assistants run on the local machine of the employee, and data from your systems does not leave your corporate network. No customer data is ever stored outside your corporate network during development.
Digital Adoption is a non-invasive technology similar to Matterway designed for a different use case. Digital Adoption is often aimed at ‘occasional’ or ‘new’ users to teach them how to use software they aren’t familiar with. Matterway is aimed at ‘power users’ - operational teams that perform similar tasks each day.
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