Use CasesMatterway 101
Capabilities
Explore Capabilities
Streamline workflows
Support decision-making
Reduce potential for errors
Ensure process adherence
Simplify onboarding

Matterway’s capabilities help employees to perform work faster and with higher accuracy, so that they can focus on what matters.

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Solutions
Explore Solutions
For BPO’s
For IT Professionals
For Corporates

Discover how Matterway can optimize your business operations.

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Platform
Explore Platform
Explore

Explore where your teams are slowed down, and map out a roadmap for improvement

Control

Deploy Matterway’s improvements to exactly the right employees and teams

Capture

Capture work on the click-level, as your employees perform it in their actual day-to-day

Measure

Measure how much time your improvements save, and collect ideas for what to improve next

Monitor

Monitor improvements anonymously, and get detailed diagnostics in case they don’t work

Design

Design together with your employees, how their work should look like in the future

Develop

Develop improvements with low code tools and make improvements robust for usage

The Matterway platform is designed for process improvement teams to quickly improve work together with employees.

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ProductBlog
Book a demo
Book a demo
Onboarding

Matterway 101

Get up to speed fast. This short explainer video is split into chapters, making it easy to learn how Matterway works, what it can do, and how to get the most out of your AI Assistant from day one.
Chapter 1:
Why Matterway
0:00 – 1:18
Chapter 2:
Assistant
01:16 – 02:04
Chapter 3:
Assistant Capabilities
02:05 – 04:25
Chapter 4:
Differentiation
04:26 – 05:20
Chapter 5:
Implementation Lifecycle
05:21 – 07:46
Chapter 6:
Platform Tools
07:47 – 09:42
Chapter 7:
Operating Model Principles
09:43 – 11:24
Chapter 8:
IT Security
11:25 – 12:25
Chapter 9:
Business Outcomes
12:26 – 13:20
Chapter 10:
Industries & Use Cases
13:21 – 15:04
Chapter 11:
Engagement Model
15:05 – 17:30
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A quick intro to why BPOs still rely on people and how Matterway helps them work smarter.
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Chapter 1:
Why Matterway
00:00 – 01:15
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A quick intro to why BPOs still rely on people and how Matterway helps them work smarter.
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Chapter 2:
Assistant
01:16 – 02:04
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Meet the Matterway Assistant and how it simplifies complex work.
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Chapter 3:
Assistant Capabilities
02:05 – 04:25
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Explore what the Assistant can do across guidance, automation, and AI in your current tools and workflows.
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Chapter 4:
Differentiation
04:26 – 05:20
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What Matterway was built for, how it handles full workflows and what sets it apart from other automation technologies.
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Chapter 5:
Implementation Lifecycle
05:21 – 07:46
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A closer look at how Assistants are created & the tools that power implementation.
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Chapter 6:
Platform Tools
07:47 - 09:42
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A closer look at how Assistants are created & the tools that power implementation.
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Chapter 7:
Operating Model Principles
09:43 - 11:24
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Three reasons Matterway fits fast, scales well, and delivers results.
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Chapter 8:
IT Security
11:25 – 12:25
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Why Matterway is secure, compliant, and built for enterprise IT.
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Chapter 9:
Business Outcomes
12:26 – 13:20
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The real-world results BPO teams see with Matterway in place.
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Chapter 10:
Industries & Use Cases
13:21 – 15:04
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Where and how Matterway is already making a difference.
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Chapter 11:
Engagement Model
15:05 – 17:30
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Our clear, proven path to drive success with your clients.
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