Agentic Matterway Solutions for Capital Markets

Every account reconciled, every settlement on time

Your back office reconciles investor accounts, processes trades, and manages settlement data across Excel, databases, and reporting systems. Matterway's Agentic Assistant guides associates through each workflow, reducing handling times and reconciliation errors across the board.
Talk to a capital markets operations expert
Up to 65%*
Reduction in handling time
3-5x*
Productivity improvement across assisted workflows
Up to 40%*
Reduction in repetitive admin work
*Average metric improvement across a portfolio of Capital Markets use cases

See how it works in
real capital markets workflows

Results
Handling Time Reduction
65%
Integration Tools
Excel, Azure SQL, SharePoint, Outlook
See full walkthrough
The problem
As part of the end-of-month process, investor accounts are reconciled according to the tax and insurance method to comply with tax obligations and maintain financial accuracy. The back office team reviews client-provided documents against financial data from the company's database in a lengthy and error-prone Excel-supported process across SharePoint, Azure SQL, and Outlook.
With the Assistant
Triggers inside SharePoint, where the associate starts by reviewing the Excel allocation sheet. The Assistant automates the creation of a new reconciliation sheet, including folder setup and template adjustments. It then auto-matches closing ledger balances against master data via Azure SQL and highlights results visually for review. Collections data is retrieved automatically. When variances remain unidentified, the Assistant generates PDF evidence sheets and uses GenAI to draft a client notification email. A success summary gives the associate closure before moving on to the next task.
Beyond the metrics
We’re talking about outcomes that aren’t just numbers.
Faster staff onboarding on complex workflows
New associates follow the same guided flow as experienced ones. Multi-system tasks across Excel, databases, and document repositories become step-by-step processes from day one.
Lower risk of processing errors
Insurance workflows involve multiple data sources, business rules, and exception conditions. The Assistant has these built in and validates at every step. No manual formula errors. No missed exceptions.
Audit-ready documentation by default
Every reconciliation produces PDF evidence sheets, structured variance reports, and GenAI-drafted client notifications. The full trail is captured without extra effort.
Agentic Assistance solution areas
Matterway helps capital markets back offices accelerate reconciliation, settlement,
and client operations workflows.
Reconciliation & Settlement
Client Operations & Reporting
Reconciliation & Settlement
Reconcile accounts and process settlements faster, with every figure verified. Associates stay in control while the Assistant handles data retrieval and matching.
Use cases:
Reconciling Investor Accounts
Post-Trade Processing
Fees & Billing Reconciliation
Settlement & Clearing
Client Operations & Reporting
Handle client onboarding, data management, and regulatory reporting with full process compliance. HITL automation ensures every step follows the playbook.
Use cases:
Client Onboarding
Data Integrity & Control
Investor Reporting & Communications
Regulatory Compliance

Join the world’s leading Ops teams optimizing further

Get a powerful assistant that allows you to boost productivity and unlock hidden efficiencies that would otherwise remain untapped.
Talk to a capital markets operations expert